FAQ (Frequently Asked Question)
GENERAL
1. What can I find at the MAB STORE?
MAB STORE presents complete products from vaccines, vitamins, medicines, premixes & cage equipment. Customers can find products to meet their livestock & cage needs. Each product is equipped with a clear and easy to understand description, so customers can make informed and wise shopping decisions.
2. What benefits can I get with MAB STORE?
Get a convenient and safe online transaction experience, with MAB STORE, the benefits you will get:
- Complete product list and easy search
- Practical & Efficient, with Quick Order, Reorder and Requisition list features
- Up-to-date prices and promotions
- Priority stock booking
- Receivables due notification
- Setting access rights and approval hierarchy*
- Historical order and payment data
HOW TO SHOP
Shopping at MAB STORE is very easy. Customers only need to search for the desired product, order and pay online. Next, the Delivery team will send the order to the destination address.
1. How do I use MAB STORE?
Complete guide to using the MAB Store, please click the following link: Click Here
2. What if I want to cancel my order?
If an order is made at the MAB STORE and you want to cancel it, please contact the personnel in your city to have it processed by the admin.
PRODUCT PRICES
1. Does the price listed not include discounts?
The prices listed are net prices, including customer discounts and other promotions (e.g. rebate programs, special prices, etc.).
SHIPPING INFORMATION
1. Where will my order be shipped from?
Your order will be prepared and sent from the nearest branch that usually serves you.
2. When will my order be prepared?
Orders will be prepared immediately after the order is confirmed, with a First Order, First Serve system (first order, first served)
3. When will my order be shipped?
Delivery will follow the routine delivery schedule from our branch fleet, according to the information provided by our Technical Sales Representative.
SUBSCRIPTION INFORMATION
1. Promo Info & Newsletter Subscription
The best way to get the latest information about exclusive offers, limited promotions and the latest products is to subscribe to the newsletter.
*for Corporate customer